Privacy Policy

1. Who We Are

Apex Academic Consultancy ("we", "us", "our") is a tuition and academic consultancy service operated by Dr Krishan P. Chauhan and Kamini K. Chauhan. This policy explains how we collect, use, and protect any personal information you share with us through this website, by email, by WhatsApp, or during a session.

2. What We Collect

When you use our enquiry form, book a consultation, or contact us directly, we may collect:

• Your name and contact details (email, phone number)
• Information about your child or yourself as a student, including year group, subjects, and academic goals
• Any details you choose to share about your situation, timeline, or requirements
• Communication records if you contact us by email or WhatsApp

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and arrange sessions or consultations
• Understand your child's academic needs so we can provide relevant, personalised support
• Communicate with you about scheduling, progress, and any matters related to our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store Your Information

Information you share with us is stored securely and retained only for as long as necessary to provide our services or as required by law. If you would like your information deleted, please contact us and we will act on your request promptly.

5. WhatsApp & Third-Party Communication

If you contact us via WhatsApp, your communication is subject to WhatsApp's own privacy policy in addition to this one. We use WhatsApp only as a communication channel and do not use it to send unsolicited marketing messages.

6. Your Rights

You have the right to:

• Ask what personal information we hold about you or your child
• Ask us to correct any information that is inaccurate
• Ask us to delete your information from our records
• Withdraw consent for us to contact you at any time

7. Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at our contact page or via WhatsApp.